Trust methodology

Claims should be traceable to an issuing authority.

Registly records where a document fact came from, when it was checked, what remains uncertain, and what must be reviewed before payment.

01

Primary sources first

Registry guidance, official fee schedules, authority service descriptions, and official forms take precedence over reseller pages.

02

Exact product names

Status searches, registry extracts, certified copies, and authority certificates are treated as different products when the issuer does.

03

Fee separation

Authority fees, Registly handling, expedited processing, pages, shipping, and tax are not presented as one unexplained number.

04

Timing separation

Authority processing, dispatch, postal arrival, digital scan availability, and customer download are tracked as separate milestones.

05

Access before payment

When entity authorization or a restricted account is required, Registly verifies that path before binding a payable total.

06

Visible freshness

Time-sensitive pages display a verification date and link to the source so customers can inspect the underlying rule.

Corrections

Authority guidance can change.

A public catalogue price remains an estimate until the order is reviewed. If an authority changes its fee, access rule, or processing availability, Registly updates the order before asking for payment.

Customers should send suspected errors to orders@registly.app with the affected page and source. Corrections are prioritized when they could change a purchasing decision.

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